Pricing is quoted weekly and varies based on the commodity, destination, and label. Different labels may have distinct pricing due to quality or brand reputation. Work closely with your sales exporter to discuss your specific demands and receive regular updates on pricing.

Payment terms are negotiated prior to shipment and are subject to credit approval. We work with clients to establish terms that align with their needs and our policies.

No, the cost of quality control (QC) is included in your CNF pricing quote. There are no additional charges for this service.

We accept ACH, Wire Transfers, Cash Against Documents (CAD), and Letters of Credit (L/C) payable at the counter of our bank. Please contact us for further details or assistance with payment arrangements.

Contact your sales agent within 48 hours of receiving the shipment to initiate the claim process. Provide a written notice with details and photos of the issue. Additional documentation may be required, and disposal must be pre-approved. Full claim guidelines can be provided upon request.

Please email us at sales@echointernational.us, and one of our team members will get in touch with you promptly.

Yes, we provide market insights and buying advice based on the latest industry trends. Working closely with our contacts in the produce industry, we can offer valuable updates and recommendations to help you make informed purchasing decisions.

For ocean shipments, a full container load (FCL) is required. For air shipments, we can accommodate pallet quantities, but we recommend a minimum of 2 pallets for optimal efficiency. Please contact us to discuss your specific needs.

The delivery time depends on the destination, the time required to prepare the order, and product availability. Transit times will vary based on these factors, and we’ll work with you to provide an accurate timeline for your shipment.

While we don’t handle customs clearance directly, we provide all necessary documentation to ensure you are prepared for a smooth clearance process. Clients should work with a local clearing agent in the country of delivery. We supply key documents, including the commercial invoice, packing list, bill of lading (or seaway bill), phytosanitary certificate, and certificate of origin (if required). If additional documents are needed, please let us know.

We are not a consolidator and do not maintain cold storage. However, if we are sourcing from a facility that handles multiple commodities, we can arrange a mixed shipment, provided the items are compatible for transport together. Mixed shipments are more feasible for air transport, as sea shipments typically require specific conditions. Please contact us to discuss your needs and options.

Our seasoned quality assurance teams are on-site to inspect shipments prior to loading. They meticulously check for firmness, pressure, brix, flavor, acidity, and any defects to ensure the produce meets USDA grading standards. Additionally, we verify that all shipments align with our customers’ specific export requirements, ensuring top quality and compliance.

We adhere to USDA grading standards for all shipments to ensure consistent quality. Additionally, we work closely with each customer to understand their specific grading requirements, which may vary by commodity or packing house. These standards are thoroughly discussed and agreed upon with the client prior to shipping.

Yes, our quality control team provides detailed inspection reports at the time of loading. These reports include key information about the condition of your produce, ensuring transparency and confidence in the quality of your shipment.